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Report Changes
If your situation changes, your Supplemental Security Income (SSI) benefits may change. That’s why you need to report changes in your situation immediately. The Social Security Administration (SSA) also checks every year or two to see if your situation has changed.
Note: If you do not report changes, you might have to pay back the SSI benefits you get to Social Security.
Changes in Your Situation and Your SSI Benefits
How much you get in SSI benefits depends on your:
- Earned income
- Unearned income
- Resources, and
- Living arrangements.
If any of these things change, even slightly, you must report the change twice:
- To your local DHS Family Community Resource Center within 10 days of when the change happens.
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To Social Security at the start of the month after the change. You can report:
- In person, by phone, or by fax during the first 10 days of the next month.
- Using the SSI Telephone Reporting System, the SSI reporting app, or my Social Security during the first 6 days of the next month.
Tip: Some people report their earned income every month, even when the amount doesn’t change. You can sign up to get a reminder text or email each month, so that you won't forget to report.
For SSI, you can report changes:
- In person or by phone with your local Social Security office.
- By mail to your local Social Security office. Write “Attention: SSI” on the envelope to make sure it goes to the right place.
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You can also check with Social Security if you can report earnings with:
- The SSI Telephone Wage Reporting System at 1-866-772-0953
- The SSI Mobile Wage Reporting Application available in the Google Play or Apple App stores, or
- The my Social Security online wage reporting tool.
When you report, you’ll need to have documentation, like a letter explaining any changes and copies of your paystubs.
If you also get Social Security Disability Insurance (SSDI) benefits, you must report your income separately for SSI and SSDI.
If you have questions about the best way to report your earnings, talk to your local Social Security office or with a benefits expert.
Social Security Reviews
Social Security does two different types of reviews to make sure you still qualify for SSI benefits and that you’re getting the right benefit amount:
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A redetermination means Social Security looks at your income, resources, living arrangements, and if you're married. A redetermination can be in person, by phone, or by mail. You may need to give proof of your situation. Social Security may do a redetermination every 1 – 6 years.
- During a redetermination, Social Security does not ask about your medical condition.
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A medical Continuing Disability Review (CDR) means Social Security looks at your medical condition to make sure you still have a disability. You may need to give them medical records or other information. Social Security may do a medical CDR every 1.5 – 7 years.
- If you've been getting SSI benefits for two years or more, Social Security won't do a medical CDR just because you work.
- For as long as you get services from Division of Rehabilitation Services (DRS) or an Employment Network (EN) and are making timely progress in the Ticket to Work Program, Social Security won't do a medical CDR.
Respond right away and do what Social Security asks you to do, otherwise your SSI payments could stop. If you have trouble filling out a form or getting documentation, ask for help at your local Social Security office.
Overpayments
If Social Security decides they paid you more than they should have, they send you a letter telling you they’ve made an overpayment and explaining how much money you must pay back.
Deal with an overpayment notice right away. The overpayment letter asks for the money to be returned within 30 days, but Social Security will work out a monthly payment plan with you if you ask. Contact Social Security right away to talk about your options.
A common reason people get overpayments is that they didn’t report changes in their earnings, unearned income, living situation, or marital status. You could also be overpaid if you keep getting SSI benefits after your resources go over the SSI resource limit or when you don’t have a disability anymore. If you do not report changes, then the overpayment is your fault and you have to pay the money back.
If you think an overpayment wasn’t your fault and you can’t pay it back because you need the money to pay for living expenses, you can ask for a waiver of the overpayment. If Social Security gives you a waiver, you don’t have to repay the overpayment. To get the waiver request form, call Social Security at 1-800-772-1213 or 1-800-325-0778 (TTY) and ask for Form SSA-632.
If you think the amount of your overpayment is incorrect or that you do not have any overpayment, you can appeal. If you appeal within 10 days of the date the notice was sent, you might keep getting your SSI benefits until Social Security decides on the appeal.
To find a lawyer or other representative who can help with your appeal, contact Equip for Equality (EFE) or the National Organization of Social Security Claimants Representatives (NOSSCR).Learn more
What Benefits Do I Get?
How to see which Social Security and state benefits you get.
Social Security Disability Insurance (SSDI)
SSDI helps people with disabilities who worked and paid Social Security taxes.
AABD Medicaid
Medicaid for people with disabilities who have low income and low resources.
Get Expert Help
How Work Affects SSI and SSDI
- Contact a Work Incentives Planning and Assistance Program
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Call the DHS Benefits Planning Program
1-217-588-6326 -
Call the Ticket to Work Help Line
1-866-968-7842
Medicaid
- Contact your DHS Family Community Resource Center
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Call the Illinois Department of Human Services (IDHS) Help Line
1-800-843-6154 -
Call a Health Benefits for Workers with Disabilities (HBWD) expert
1-800-226-0768
Medicare
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Call Medicare
1-800-633-4227 -
Call the Senior Health Insurance Program (SHIP)
1-800-252-8966
Work Preparation
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Contact your local Rehabilitation Services office
1-877-581-3690 -
Contact the Bureau of Blind Services (BBS)
1-217-785-3887 - Contact your local Illinois workNet Center